Port Moresby Nature Park's Guest Relations team recently completed a comprehensive three-day training program that took place from January 7th-9th of this year, all to improve their performances. The training emphasized on critical areas such as exceptional customer service, professionalism, personal appearance, personal growth, and teamwork. The participants had the opportunity to engage in discussions such as improving the guest experience, effective communication strategies, grooming standards, managing reservations, expected conduct, and self-awareness. Originally designed for the Guest Relations team, this training initiative is set to expand to other departments in the coming weeks. This strategic move aims to ensure that all staff members grasp the importance of their roles and responsibilities, along with the vital skills needed for front-line positions. In line with the Park's Strategic Pillar 5, these training efforts are focused on maintaining a world-class recreational, educational, and conservation facility for both new hires and the organization. POM Nature Park has made it known that they are committed to providing their staff with top-notch training through such programs. In addition, these initiatives are crafted to deepen their understanding of their roles and enhance their skills and performance. Meanwhile at POM Nature Park, they strongly believe that investing in staff development not only benefits their employees but also contributes to the success and sustainability of their conservation efforts. To conclude, the park has recently been honoured as one of Papua New Guinea's top tourist destinations, receiving the prestigious TripAdvisor Travelers' Choice Awards.