The national flag carrier- Air Niugini has made things more convenient for its customers in the Highlands Region with the recent opening of a second retail sales office in the city of Mt. Hagen, Western Highlands Province. This new retail sales office is located at the Tininga Dobel Retail Center. This latest opening demonstrates the airline’s ongoing commitment to expanding services, enhancing customer offerings and convenience. The office was jointly opened by Minister for State Owned Enterprises and Member for Hagen Open, William Duma and Air Niugini Chairman, Mr. Karl Yalo, witnessed by Western Highlands Governor, Wai Rapa, Air Niugini Board of Directors and management. Minister Duma said considering the demand for service and the local population, establishing a second airline sales office in Mt. Hagen is a commendable and sensible initiative. He said, “While the occasion may seem small, the impact of establishing an additional office is significant as it not only caters to the needs of the people in Western Highlands but also serves a broader community of the other Highlands provinces.” “The days of standing in long queues are over, we must lift our game and by providing services in a central location, Air Niugini is fostering accessibility and convenience for many, improving their overall experience. I commend the Air Niugini Board and Management for this great initiative,” Minister Duma said. Air Niugini Board Chairman, Mr. Yalo emphasized that the expansion of the sales office is a strategic move that is aligned with Air Niugini's re-fleeting program. “In September, we will welcome the first of our new Airbus A220-300 aircraft. This fleet is not just about modernizing our operations, it is about ensuring that we can continue to serve the people of Papua New Guinea for generations to come. It is about connecting families, supporting businesses, and enabling economic growth. It is about making air travel safer, more comfortable, affordable and more accessible for everyone.” “As we open this new sales office, we are reminded of the importance of staying connected – not just through our flights, but also through our people. The sales office is a gateway to the world, a place where dreams take a flight and where customers can experience a first step of their airline journey,” Mr. Yalo said. The Chairman also clarified the recent airfare adjustment, highlighting the rising costs of fuel and spare parts. He assured the traveling public that the introduction of new aircraft with increased flying hours, is expected to lead to a reduction in airfares. This strategic move aims to enhance operational efficiency and ultimately benefit passengers with lower travel costs. Governor for Western Highlands, Wai Rapa is optimistic about the growing business opportunities in Mt. Hagen and the surrounding province. He expressed enthusiasm about the developments that are taking shape, signaling a promising future for the province while local leaders, including Councilor John Pok and landowner Paul Rumints from the Yamka Pepka/Anda Kelkang tribes, share in this excitement. They called for a collective effort from their people to create a thriving local economy where businesses can flourish, and residents can benefit from the goods and services being provided.  The locals have been reminded to look after the facilities. The new Air Niugini sales office at Dobel, provides a convenient location for travelers and locals. Positioned between the Kagamuga airport and Mt. Hagen city, it is easily accessible for those needing Air Niugini services.