Westpac is strengthening its commitment to customer service with a series of regional visits across the country.
The bank’s Relationship Managers and Leadership Team traveled to Wewak, Lae, Mt Hagen, Alotau, and Kimbe to meet with customers, learn about their business needs, and explore potential help.
Acting Head of Westpac’s Commercial and Corporate Banking, Scott Parry was in Lae recently and commented.
“Our duty extends beyond just providing banking and financial services. It’s about contributing to the stability and security of a healthy financial system.”
“We want to learn more about the people we serve, not just their businesses, but also their issues, goals, and what success means to them.”
“These visits allow us to listen, provide tailored banking solutions, and strengthen the partnerships that drive economic growth.”
In a country where geography and connectivity continue to be challenges for thriving businesses, Westpac continues to go above and beyond to ensure customers receive the support they require, right from the comfort of their own offices, bridging the gap by providing financial expertise and solutions directly to its customers.
Warren Bobin, Acting CEO, remarked that the visits are part of Westpac’s continued commitment to provide customer-focused banking that extends beyond transactions.
“We strive to understand each customer’s journey and provide expert guidance, innovative solutions, and seamless banking experiences that support long-term success.”
Westpac remains committed to assisting businesses across the country by providing them with the financial resources and knowledge they need to succeed.
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