Digicel PNG in partnership with MiBank have put out a new joint service that will greatly benefit MiBank customers, through Digicel’s Cell Moni service.
Digicel’s Senior Vice President and Chief Sales Officer, Lorna McPherson, said this will save time and make it easy for customers to do banking.
She said this partnership will enable ease because most of the MiBank customers are also Digicel customers, which means MiBank customers will have access to more than 12, 000 Cell Moni agents throughout the country.
“MiBank customers can repay their loans and contribute to their savings anytime and anywhere twenty-four seven using Cell Moni,” McPherson said.
Apart from improving customer experience, this partnership also serves to improve financial inclusion in the country.
“So, the partnership, along with the support of the bank of PNG, will support the financial inclusion plan for Papua New Guinea. The digital financial transformation objective can be fulfilled only when institutions work together.”
MiBank Chief Operating Officer (COO) Mr. Trudi Egi, said the system integration between Cell Moni and MiBank is already online, and customers can now access it.
“Any Cell Moni customer can go out to our branches to make a cash deposit or cash withdrawal,” said the COO.”
“The integration also means that MiBank customers traveling to other province or are residing in provinces or communities that have no access to a MiBank branch or agent, can simply use a Digicel Cell Moni agent within their locality as an alternative to contribute to saving funds or making loan repayment.”
“MiBank has the strong focus of providing digital financial services to eighty per cent unbanked PNG population residing in rural areas outside Port Moresby and Lae that may not necessarily have access to financial services.”
“This integration is the kind of innovative digital financial service that can be offered to the unbanked population,” he added.
Meanwhile, the launching of this joint service on Friday 03rd September in Port Moresby was significant because it also marked the 10 years of partnership between Digicel PNG and MiBank in their mobile money journey, since they partnered in 2011.
“Digicel has been a strategic partner for MiBank since 2011 and MiBank is an existing agent to Cell Moni customers in each of our sixteen branches located nationwide,” said Mr. Egi.
“It is on this note that MiBank is grateful and thanks Digicel for being its strategic partner in delivering digital financial services for the ten years, and this launch strengthens this partnership that has been built in these two great organizations and hopes to bring new heights for the next ten years of more.”