Nasfund Contributors Savings and Loan Savings & Loan (NCSL) has decided to prolong the opening of its main branches at Waigani and Lae Top Town to serve members on Saturday mornings.
NCSL said providing savings and loan service on Saturday mornings during the last five weeks was well appreciated by the members because many didn’t find time to visit the branch during the week.
“I had issues registering for the Mobile USSD service, but one of the officers assisted me, and within two minutes, I was able to transfer funds from my general savings to my Poro account for an urgent need,” member Tekahu Puaria, shared his positive experience.
Chief of Member Services Mr. Maranuf Tataeng was delighted with the outcome, seeing a positive turnout by members each Saturday morning.
“We will continue to operate our two main branches until the end of April,” Tataeng said.
NSCL added that offering an extra day of support ensured that members who have limited time during weekdays could still receive the help they needed and register for NCSL digital services, allowing them to do transactions at their convenience.
“NCSL remains committed to further developing its service levels to continue improving the member experience with tailored products and digital services,” NCSL said.