Air Niugini is currently promoting its rebranded Kumul Club passenger loyalty program throughout the domestic ports, commencing with a recent roadshow that took place in Lae, Morobe Province.
This is to inform members of the new look Kumul club following its rebranding from Executive Club in September and the enhanced benefits and value adds as part of the change.
Air Niugini’s Manager, Destinations Loyalty Program, Henry Gelu, said that with the arrival of the airline’s new aircraft fleet now less than ten months away, it’s an exciting time for Air Niugini and with the service improvements in all areas, are key to its future success.
The improvements to Kumul Club and Destinations loyalty program are also the airline’s way of recognizing and rewarding its loyal, valued customers.
Gelu explained to members in Lae the three distinguished membership tiers of the new look Kumul club and the added benefits such as improved baggage allowance and lounge access, among others.
“The three membership tiers are Kumul Club-Premium (formerly known as Executive club Gold), Kumul Club-Domestic (previously known as Executive club Silver), and Kumul club-Junior (formerly known as Minors’ club). These tiers offer enhanced privileges for the club’s esteemed members tailored to their membership tier level.”
“There are plans for new lounges to be opened soon. Our members will benefit from the lounges as well as improved baggage allowance and increased in guests’ passes.”
“Other enhancements include, immediate points recognition, improved redemption levels, virtual downloads, online membership payments, online claims for missing points, statement downloads and family membership. Kumul club members will also have access to exclusive discount with our partners.”
Air Niugini also introduced Status Points to its Destination’s Frequent Flyer Programme which is the airline’s way of recognizing and rewarding loyal members based on their travel. Customers can accumulate points together with their Destinations Loyalty Points to reach the different Kumul club membership tiers (Platinum and Gold), every time they travel with Air Niugini.
Status Points compliments the existing rewards points system, allowing members to achieve elite status faster and enjoy more benefits. Also, the Destinations Flyer Programme remains free to join and has already attracted over 127, 000 members both within PNG and overseas.
Annual membership fees for the new Kumul Club also remain unchanged and members will continue to have access to domestic and international lounges, subject to their membership tier.
Meanwhile, Air Niugini’s Deputy Board Chairman, Anthony Seeto attended the Lae event and thanked the airline’s valued customers for their continuous support and loyalty.
He gave an insight on Air Niugini’s re-fleeting program, the progress of the Airbus A220s’ Entry into Service (EIS), Air Niugini’s code share and partnership with other major airlines and the potential of direct international flights out of Nadzab Tomodachi International Airport in Lae when market conditions are more suitable.
The next roadshow on the new look Kumul Club will be carried out in Rabaul, East New Britain province and Mt Hagen, Western Highlands province respectively.
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