South Pacific Brewery (SPB) joined other HEINEKEN operating companies across the globe to host World Quality Week on Thursday 11th to Friday 19th November 2021.
“Quality is the foundation of sustainable growth in our company, supporting our 2030 Brewing A Better World.”
“Passion for customers and consumers underpins our obsession for quality. A strong Quality culture is essential to make sure consumers and customers are at the heart of everything we do,” said Jamosah Verave, SPB’s Quality Assurance Manager.
World Quality Week saw SPB staff engaged in safety and quality checks, food safety virtual Webinars as we progress into meeting the Food Safety Standards Certification 22000 and brewery tours. Staff who have never visited the packaging hall were given the chance to see how our products are packed.
Staff were encouraged to embrace the opportunity to learn together, so that SPB continues to brew the highest quality beers and beverages to best serve its’ customers.
“I was really excited to receive great feedback from staff who participated in the World Quality Week. They found our program insightful,” said Ms Verave.
Wesley Rabuni (Site Nurse, SPB Pom)
“I’ve worked in the Brewery for three years but never really understood the quality process until I went on the tour. Processes such as ‘Entrance Quality Control’ (EQC). The first check done was to verify if all raw and packaging materials meet defined specifications before releasing into production. In this case – packaging material EQC are done before releasing into the packaging process to pack our respective brands.
Sullyanne Sisii (ICT Network Support Officer, SPB Pom)
“We only see the products out in trade, but we don’t see the hard work that’s put into maintaining the quality of the products in packaging.”
Qwati Taureka (Off-Trade Metro Manager, SPB Lae)
“Seeing the quality and testing processes of how beer is manufactured was a great learning experience. I gained so much insight that will enable me to provide the right information to customers, when I am out in trade. I am now equipped with information to talk about our quality checks and processes.”
Ms Verave added: “When we look at it, overall, Quality is a sequence of systematic processes developed to maintain the following:
▪ Product quality
▪ Process Quality and
▪ System Quality
“Nothing works well without an effective interaction of each processes from start to finish. Everyone plays an important part in making and getting our product out in market. Quality is everything we do – it is our culture.”