Air Niugini has become the first organization in Papua New Guinea to successfully integrate a new automated payment system with BSP Financial Group Limited (BSP), streamlining the airline’s financial operations and delivering faster, more secure transactions for its customers and business partners.
The National Airline stated that this significant milestone is part of Air Niugini’s ongoing digital transformation journey, driven by the recent implementation of Oracle Fusion, a leading Enterprise Resource Planning (ERP) solution.
“The integration enables Air Niugini to automate payments to suppliers, contractors, and customers with greater speed, security, and accuracy.
Through a secure, encrypted connection, payment files are now transmitted directly from Air Niugini to BSP, where they are automatically processed.
Funds are credited to BSP accounts instantly or routed via the KATS system to other banks across Papua New Guinea, significantly reducing processing times and delays.
Customers and partners of Air Niugini will benefit from faster payments, improved turnaround times for disbursements and reimbursements, increased reliability due to the reduced risk of manual errors and payment delays, and greater transparency through automatic payment confirmations and status updates,” Air Niugini said.
Air Niugini Chief Executive Officer, Mr. Gary Seddon stated this change marks a significant milestone in modernizing and automating Air Niugini’s financial landscape—benefiting both our internal and external partners.
He said it will bring measurable improvements to the airline’s financial processes, enhancing reliability, transparency, and operational control.
“Our customers and suppliers can see real benefits through quicker, more dependable transactions,” he added.
Mr. Seddon further emphasized that the integration would enhance the airline’s ability to settle supplier payments on time, manage customer receipts with greater accuracy, and maintain stronger financial controls across the business.
BSP Group General Manager – Corporate, Mr. Daniel Faunt said: “This integration reflects our commitment to helping business partners like Air Niugini operate more efficiently while improving the experience for end customers. When we simplify and modernize payments, everyone benefits.”
He added, “This partnership demonstrates how collaboration between PNG’s leading bank and national airline is driving digital innovation—with tangible results for businesses and individuals across the country.”
Both Mr. Faunt and Mr. Seddon acknowledged the collaboration efforts of all parties involved—the Air Niugini Finance and IT teams, BSP, and the implementation partner Mastek—with the strategic leadership of the airline’s Chief Financial Officer (CFO), Ms. Judy Kuk, in ensuring the successful integration.
Ms. Kuk highlighted that the automated bank reconciliation process, which was previously manual and time-intensive, is now completed with improved speed and precision.
“This integration has enhanced accuracy, compliance, and financial reporting, enabled better decision-making and strengthened audit readiness.
“We are continuing to enhance certain areas to fully leverage the automation capabilities and deliver even greater value. With the successful implementation of this project, we are now moving away from previous manual and fragmented processes,” she said.
She said Initiated in August 2024, this integration is a key component of Air Niugini’s broader Oracle ERP implementation program.
“The program focuses on modernizing and streamlining the organization’s core business systems—Finance, Procurement, Human Resources, and Payroll.
The integration with BSP was identified as a critical milestone within this transformation, aimed at enabling end-to-end automation of financial transactions with the bank,” she added.
Air Niugini said This strategic partnership underscores its commitment to leveraging technology to enhance operational efficiency and deliver improved services to its stakeholders.