NCSL is excited to welcome its new Chief Financial Officer (CFO), Keith Raimo, and Manager Member Services and Branch Support, Noel Keyala.
Keith Raimo possesses more than 12 years of experience in the area of accounting and financial management, including senior management roles with Digicel, Capital Group, and recently with Paradise Private Hospital before joining NCSL.
He is keen to look at technology to accelerate transformation with a view to ensuring greater efficiency and achieving quicker turn-around times.
“I believe technology is vital to creating greater efficiency in member service and reporting. Technology will be the enabler for the delivery of key strategic outcomes. Equally important are people and process development. Without good people following good processes, there is no implementation. These to me are key to positioning NCSL as the go-to brand for our current & future members. Great systems, great people, great service,” Raimo said.
Raimo is also passionate about helping people. “Helping and developing people leaves a legacy.
I believe the work at NCSL to develop financial literacy and other people development initiatives are key value-added services for our membership,” he added.
Manager Member Services and Branch Support, Noel possesses more than 14 years of banking experience.
He was previously Manager Contact Centre and Manager Client Services with Kina Bank, then Acting Head of Customer Experience prior to joining NCSL.
“I am thrilled to join at an exciting time and be part of NCSL’s transformation and journey as it aspires to become an e-bank,” Keyala said
With an expansion in membership growth- and business demand, NCSL also expanded its Lending team with two new additional Lending officers namely, Rebecca Manihoru and Fidelma Watir.
NCSL Chief Executive Officer, Vari Lahui said ncsl is delighted to have such talented officers with fresh ideas joining the ncsl family.
“I am confident with their level of experience, expertise, and contribution, NCSL will reach greater
heights,” the CEO said when welcoming the new faces.