At Kina Bank, we value our staff and customers and are dedicated to making sure services are provided with great care which reflects our core values – Fairness, Imagination, Reflection, Togetherness and Honesty and in both good and challenging times helps set us apart.
‘’Covid19 continues to present significant health and economic challenges and for us at Kina Bank, the safety and well-being of our employees and customers remains our top priority. Our values have guided our response to this pandemic.”
“Since the outbreak, Kina Bank has initiated a number of protocols based on guidance from the National Department of Health to protect the health and safety of our employees and customers.”
“Our employees are the heart and soul of our company and because of their hard work and collaboration with our customers, partners and other stakeholders, we continue to provide much needed essential services to our people,’’ says Executive General Manager Banking, Leseieli Taviri.
Kina Bank continues to adhere to the covid19 protocols and the “niupla pasin’’ measure set up by the government.
We strive to make banking easier, more convenient and less of a hassle. And are therefore encouraging our customers utilize our digital banking platforms to skip long queues and start doing banking anytime, anywhere.
We continue to encourage our customers to follow certain safety measures to reduce the risk of exposure and spread of COVID-19 while accessing our services at our respective branches nationwide.
PHYSICAL DISTANCING
•We encourage customers to maintain 1.5 meters’ space between themselves while accessing our services at the bank
•Furniture’s have been rearranged to observe social distancing and physical contact.
•Supervisors will be expected to ensure employees self-enforce physical distancing protocols in all areas.
FACE COVERINGS
• The use of face coverings, including homemade masks, scarfs, bandanas, or handkerchiefs, are encouraged to be worn at all times.
TEMPERATURE MONITORING
• Security officers have been equipped with hand sanitizers and Thermal Sensors to monitor movement of customers and employees through the branches.
These measures set in place will continue to guide Kina Bank in how we support our employees, customers, and communities to overcome challenges together and emerge stronger than ever.
We remain committed to supporting the ‘’Niupla Pasin’’ protocol and encourage everyone to take ownership by adhering to the best practice of prevention.